Convert hundreds of files online for free


Here are some answers to frequently asked questions



  • The conversion failed. What do I do?
  • Is your service completely free?
  • I'm having issue uploading files
  • What happens when I upload multiple files?
  • Are your file converters safe for my uploaded files?



  • The conversion failed. What do I do?

    Our converter software supports a large variety of files types, with variety comes problems. E.g:

    • ? The source file is damaged or corrupt.
    • ? The source file is encrypted with Digital Rights Management (DRM)
    • ? Certain codecs inside a file format can't be converted.
    • ? The conversion utility doesn't recognize the source file.
    • ? To submit urls to convert, be sure to provide a direct url link to the music, image, video, or document file.

    Error? E-Mail Us: help@online-file-convert.com

    Is your service completely free?

    Yes, our service is totally free. 100%


    I'm having issues uploading files.

    If your upload fails, it is most likely due to one of the following issues.

    • ? Our file size limit is 100MB for free members.
    • ? Your internet connection is unstable.
    • ? The upload of larger files can sometimes be blocked by proxies or your isp.
    • ? Downloads are fast. Uploads are slower due to hardware limitations.

    What happens when I upload multiple files?

    If the conversion process outputs more than one file, all generated files will be zipped into a single file and in served as one download.


    Are your file converters safe for my uploaded files?

    Here is what we do to keep you safe and secure

    • ? All uploads are deleted after 24 hours.
    • ? Uploads are not tracked or backed up.
    • ? Uploaded file contents are not monitored.
    • ? Encrypted download links.

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